Shipping Information

We are located in Malaysia. Once order is received and payment is processed successfully, we shall ship the package within 2 ~ 3 working days.

 

*Note

1. Working days exclude Saturday and Sunday and Malaysia's Public Holiday, please refer our News section for more information.

 

 


 

 

  

Express Shipping (DHL Express/ FedEx/ Aramex)

 

Pros:

· Fast and reliable.

· Come with tracking number.

· Convenient. Re-delivery can be done if deliver is unsuccessful. 

· Can be redirected if the shipping address is wrong (within same country).

 

Cons:

· Expensive.

· Some of the countries imposed strict law/high tax on package shipped with express shipping, we will contact your if your country is in the list.

· Please take note that express shipping is not available for P.O.Box address.

 

Estimated Delivery Time Frame (exclude Processing Time Frame):

 

    Working Days (exclude Saturday & Sunday)
Areas   FedEx Priority DHL Express Aramex Aramex Registered
North America > 3 - 4 3 - 4 5 - 6 10 - 15 (US only)
South America & East Europe > 4 - 6 4 - 6 ?-  
North, West & Middle Europe > 4 - 6 4 - 6 5 - 6 10 - 15 (UK only)
Middle East > 4 - 6 4 - 6 - -
South East Asia > 1 - 2 1 - 2 - -
South Asia > 3 - 6 3 - 6 - -
East Asia > 3 - 6 3 - 6 - -

 

 

The following countries are not recommended to use Express Shipping due to strict law imposed/ high tax incurred.

 

 

?*Express Shipping might subject to additional charge due to Remote Area. We will contact you if this happen.

 

 


 

 

IMPORTANT NOTES

1.  All transit times are subject to Customs Clearance, transport conditions, weather conditions, volume of mail traffic and etc.

 

2.  All transit times given are in accordance with the international standard concluded by the International Bureau of the Universal Postal Union.

 

3.  International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the Responsibility of the Recipient.

 

4.  For any lost of packages during the delivery process, we wil resend to you again if it's confirmed.

 

5.  For any broken during the delivery process, we will resend to you again once we receive the picture from you. Accident might happen sometime, however, we will ensure items are packaged with full protection.

 

6. We usually declare packages in low value, such as $50 and below. If you want us to declare in specific value, feel free to contact us for discussion.

 

 


 

 

Related Questions

How to track & trace my parcel?

Frequently Asked Question